Welcome to the Marketing Desk!
We've been expecting you! Please explore the knowledge-base for answers to common questions. If you're submitting a new ticket, read the New Ticket Submission Guide to expedite your project or request.
Welcome to the Marketing Desk!

We've been expecting you! Please explore the knowledge-base for answers to common questions. If you're submitting a new ticket, read the New Ticket Submission Guide to expedite your project or request.
Announcements (4 articles)
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New Ticket Submission Guide
Updated: Friday, March 6, 2020 customer service helpdesk
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Reporting Website Issues
Updated: Friday, October 14, 2016 alliant.edu bugs content website
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Design Thinking
Updated: Wednesday, November 15, 2017 design thinking ted
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San Diego Marketing Group Directions
Updated: Tuesday, November 5, 2019 directions map marketing san diego
Marketing Operations
Email automation (16 articles)
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Adobe-Vidyard-2019-Video-Benchmark-Report
Tuesday, October 6, 2020 marketo video vidyard
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Return Path Certification Final Audit
Tuesday, May 5, 2020
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Email List Import Procedures for PSYCAS
Tuesday, October 22, 2019
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Email List Import Procedures for Pardot
Monday, August 26, 2019
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Webinar Benchmarks
Updated: Wednesday, November 20, 2019
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Email Subject Line and Copy
Updated: Friday, May 24, 2019
General support (7 articles)
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Approved Mandatory Disclosure Language - COAMFTE
Monday, February 25, 2019 accreditation approved langugae coamfte compliance disclaimer disclosures
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Approved Mandatory Disclosure Language - General Language
Updated: Monday, February 25, 2019 approved langugae compliance disclaimer disclosures moratorium program closure
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Approved Mandatory Disclosure Language - WASC/APA
Updated: Monday, February 25, 2019 accreditation apa approved langugae compliance disclaimer disclosures wasc
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Approved Mandatory Disclosure Language - GE
Updated: Wednesday, August 28, 2019 approved language compliance disclaimer disclosures gainful employment
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Approved Mandatory Disclosure Language - ACBSP
Updated: Monday, February 25, 2019 acbsp accreditation approved langugae compliance disclaimer disclosures
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Scheduling Appointment with Admissions
Updated: Tuesday, January 29, 2019 admissions appointment
Sales automation (3 articles)
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Email addresses that are not allowed in Pardot and Marketo
Monday, April 6, 2020 email marketo salesforce
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How to Pass the Salesforce Admin Exam
Thursday, March 12, 2020
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Pardot Support Question: Email function in Salesforce
Updated: Tuesday, March 3, 2020
Training services (1 articles)
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Marketing Desk: Ticket Closure Workflow for Vendors
Updated: Wednesday, December 11, 2019 closing tickets vendors workflow
Other (4 articles)
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University Digital Asset Management (DAM)
Updated: Wednesday, August 29, 2018 assets dam images logos phots repository videos
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Calendar Event Approval Guide
Updated: Wednesday, May 16, 2018 calendar campus director events student services timely
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99 Marketing Terms (Marketing Vocabulary)
Updated: Tuesday, November 8, 2016 dictionary marketing terms
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Turn Around Timeline
Updated: Wednesday, August 3, 2016 requests timeline
Advertising & Promotion
Webinar and event promo (16 articles)
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THE ART OF BECOMING A GREAT WEBINAR PRESENTER
Tuesday, November 10, 2020 best practice on24 webinar
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10 Common Webinar Mistakes and How to Avoid Them
Tuesday, November 10, 2020 best practice on24 webinar
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5 Creative Ideas to propel your webinars
Tuesday, November 10, 2020 best practice on24 webinar
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ON24 Webinar Benchmarks Report: COVID-19 Special Edition
Tuesday, November 10, 2020 benchmark best practice covid-19 on24 webinar
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Email Blast Program Steps
Tuesday, July 21, 2020
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Processing inquiries/leads from my last event
Tuesday, July 21, 2020
Creative Services
Design services (4 articles)
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Alliant Templates
Monday, July 24, 2017 letterhead powerpoint templates
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University Email Signature Guide
Updated: Tuesday, September 1, 2020 branding outlook sig signature
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Alliant Logos and Brand Guidelines
Updated: Monday, July 24, 2017 branding logos templates
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Use of University Branding Guidelines
Updated: Monday, March 19, 2018 branding guidelines
Copywriting (1 articles)
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Email Checklist/Best Practices
Monday, July 31, 2017 email
Media & Public Relations
Public relations (1 articles)
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TCPA Compliance Language and Regulations for RFI forms
Wednesday, January 10, 2018
Social media (1 articles)
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University Social Media Accounts
Updated: Wednesday, November 7, 2018 facebook social media twitter
Print Publication
Business cards (1 articles)
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Business Card Orders
Updated: Monday, September 19, 2016 business cards
Print collateral (2 articles)
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Creative Brief
Updated: Monday, November 26, 2018 creative brief project requests template
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Catalog Updates & Revisions
Updated: Tuesday, August 28, 2018
WebTech
Web services (8 articles)
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SOP: Home Page Slider Promo V1
Updated: Tuesday, April 14, 2020 homepage promo slider sop
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Master List of Business Development Team Landing Pages
Updated: Thursday, January 16, 2020 business development landing page
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Updating Academic Calendars
Updated: Thursday, May 2, 2019 academic calendars
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Campus Directory, Profiles, Faculty Pages & List Pages?
Updated: Friday, January 24, 2020 bio faculty list page profile
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MarTech & Web Services
Updated: Friday, July 13, 2018
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Faculty Bio Page Text Formatting
Updated: Tuesday, January 30, 2018 bio page faculty bio formatting profile
Technology (1 articles)
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Adding "Recruiting Events Shared Calendar" to Outlook
Wednesday, April 10, 2019 events calendar shared calendar
compliance (5)
disclaimer (5)
disclosures (5)
events (5)
approved langugae (4)
best practice (4)
on24 (4)
webinar (4)
accreditation (3)
branding (3)
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calendar (3)
email (2)
faculty (2)
faculty bio (2)
logos (2)
marketing (2)
marketo (2)
profile (2)
requests (2)
templates (2)
timely (2)
academic calendars (1)
acbsp (1)
admissions (1)
alliant.edu (1)
angour (1)
apa (1)
appointment (1)
approved language (1)
assets (1)
benchmark (1)
bio (1)
bio page (1)
bugs (1)
business cards (1)
business development (1)
campus director (1)
closing tickets (1)
coamfte (1)
content (1)
covid-19 (1)
creative brief (1)
customer service (1)
dam (1)
design thinking (1)
dictionary (1)
directions (1)
event submission (1)
events calendar (1)
facebook (1)
faculty page (1)
fair (1)
flp (1)
formatting (1)
gainful employment (1)
guidelines (1)
helpdesk (1)
homepage (1)
images (1)
landing page (1)
letterhead (1)
list page (1)
localist (1)
map (1)
moratorium (1)
outlook (1)
outreach (1)
phots (1)
powerpoint (1)
program closure (1)
project (1)
promo (1)
repository (1)
salesforce (1)
san diego (1)
shared calendar (1)
sig (1)
signature (1)
slider (1)
social media (1)
sop (1)
student services (1)
ted (1)
template (1)
terms (1)
timeline (1)
twitter (1)
vendors (1)
video (1)
videos (1)
vidyard (1)
wasc (1)
website (1)
workflow (1)